Privacy policy
General Notice and Mandatory Information
Designation of the responsible body
The person responsible for data processing on this website is:
KOKUA Bikes GmbH
Schwerzfelder Str. 3
52159 Roetgen
Phone: +49 2471 134160
Fax: +49 2471 134 161
E-mail: kokua@kokua.de
The responsible body decides alone or jointly with others on the purposes and means of the processing of personal data (e.g. names, contact details, etc.).
Withdrawal of your consent to data processing
Some data processing operations are only possible with your express consent. You can revoke your consent at any time. An informal notification by e-mail is sufficient for the revocation. The lawfulness of the data processing carried out up to the time of revocation remains unaffected by the revocation.
Right to lodge a complaint with the competent supervisory authority
As a data subject, you have the right to lodge a complaint with the competent supervisory authority in the event of a data protection violation. The competent supervisory authority with regard to data protection issues is the state data protection officer of the federal state in which our company is located. The following link provides a list of data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to third parties. It is provided in a machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.
Right to information, correction, blocking, deletion
At any time, within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, the origin of the data, its recipients and the purpose of the data processing and, if necessary, a right to correct, block or delete this data. In this regard and also for other questions on the subject of personal data, you can contact us at any time via the contact options listed in the imprint.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the "https://" address bar of your browser and by the lock symbol in the browser line.
Server log files
In server log files, the provider of the website automatically collects and stores information that your browser automatically transmits to us. This data is not merged with other data sources. The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.
Order
All data entered by you as part of an order process will be stored.
The data that is absolutely necessary for delivery or order processing will be passed on to third-party service providers. As soon as the storage of your data is no longer necessary or required by law, it will be deleted.
Data transmission when concluding a contract for the purchase and dispatch of goods
Personal data will only be transmitted to third parties if there is a necessity in the context of the execution of the contract. Third parties can be, for example, payment service providers or logistics companies. A further transmission of the data does not take place or only if you have expressly consented to it.
The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.
Registration on this website
To use certain features, you can register on our website. The transmitted data is used exclusively for the purpose of using the respective offer or service. Mandatory information requested during registration must be provided in full. Otherwise, we will refuse registration.
In the event of important changes, for example for technical reasons, we will inform you by e-mail. The email will be sent to the address provided during registration.
The data entered during registration is processed on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time. An informal notification by e-mail is sufficient for the revocation. The lawfulness of the data processing that has already been carried out remains unaffected by the revocation.
We store the data collected during registration for the period that you are registered on our website. Your data will be deleted if you cancel your registration. Statutory retention periods remain unaffected.
Contact
Data transmitted via the contact form will be stored, including your contact details, in order to be able to process your enquiry or to be available for follow-up questions. This data will not be passed on without your consent.
The processing of the data entered in the contact form is carried out exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time. An informal notification by e-mail is sufficient for the revocation. The lawfulness of the data processing operations carried out up to the revocation remains unaffected by the revocation.
Data transmitted via the contact form will remain with us until you ask us to delete it, revoke your consent to its storage or there is no longer any need for data storage. Mandatory statutory provisions – in particular retention periods – remain unaffected.
Newsletter form
Our free newsletter informs you regularly by e-mail about new products and special promotions. The data you enter here will only be used to personalise the newsletter and will not be passed on to third parties. You can unsubscribe from the newsletter at any time or revoke your consent at any time by sending an e-mail to mailing@kokua-shop.de. Your data will be deleted within 3 months after the end of the newsletter receipt, provided that the deletion does not conflict with any statutory retention obligations. By submitting the data you have entered, you consent to the data processing and confirm our privacy policy. We use the "CleverReach®" newsletter tool of "CleverReach® GmbH & Co. KG" to organize our newsletter marketing. CleverReach® guarantees the highest level of data security through servers located exclusively in the EU.
Use of Google Maps
We use the "Google Maps" component of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google" on our website.
Every time the "Google Maps" component is accessed, Google sets a cookie in order to process user settings and data when the page on which the "Google Maps" component is integrated is displayed. As a rule, this cookie is not deleted by closing the browser, but expires after a certain period of time, unless it is manually deleted by you beforehand.
If you do not agree to this processing of your data, it is possible to deactivate the "Google Maps" service and thus prevent the transmission of data to Google. To do this, you have to deactivate the Java script function in your browser. However, we would like to point out that in this case you will not be able to use "Google Maps" or only to a limited extent.
The use of "Google Maps" and the information obtained via "Google Maps" is carried out in accordance with the Google Terms of Use
http://www.google.de/intl/de/policies/terms/regional.html
as well as the additional terms and conditions for "Google Maps"
https://www.google.com/intl/de_de/help/terms_maps.html.
YouTube
For the integration and display of video content, our website uses plugins from YouTube. The provider of the video portal is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
When a page with an integrated YouTube plugin is accessed, a connection to the YouTube servers is established. YouTube learns which of our pages you have accessed.
YouTube can assign your surfing behavior directly to your personal profile if you are logged in to your YouTube account. By logging out beforehand, you have the option of preventing this.
YouTube is used in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.
Details on the handling of user data can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy.
Vimeo
For the integration and display of video content, our website uses plugins from Vimeo. The provider of the video portal is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
When a page with an integrated Vimeo plugin is accessed, a connection to the Vimeo servers is established. This tells Vimeo which of our pages you have accessed. Vimeo learns your IP address even if you are not logged in to the video portal or do not have an account there. The information collected by Vimeo is transmitted to servers of the video portal in the USA.
Vimeo can assign your surfing behavior directly to your personal profile. By logging out beforehand, you have the option of preventing this.
Details on the handling of user data can be found in Vimeo's privacy policy at: https://vimeo.com/privacy.
Cookies
Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us to make our offer more user-friendly, effective and secure.
Some cookies are "session cookies." Such cookies are deleted by themselves at the end of your browser session. On the other hand, other cookies remain on your device until you delete them yourself. Such cookies help us to recognise you when you return to our website.
With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured to delete cookies by themselves when the program is closed. Disabling cookies may result in limited functionality of our website.
The setting of cookies that are necessary for the execution of electronic communication processes or the provision of certain functions desired by you (e.g. shopping cart) is carried out on the basis of Art. 6 para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in the storage of cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these will be treated separately in this privacy policy.
PayPal
Our website allows payment via PayPal. The provider of the payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.
If you pay with PayPal, the payment data you enter will be transmitted to PayPal.
The transfer of your data to PayPal takes place on the basis of Art. 6 (1) (a) GDPR (consent) and Art. 6 (1) (b) GDPR (processing for the performance of a contract). You can revoke your consent at any time. Data processing operations carried out in the past remain effective in the event of a revocation.
Source: Data protection configurator from mein-datenschutzbeauftragter.de